We hope this message finds you well. We are writing to inform you about an important matter regarding the interruption of service and a recent security breach that has affected one of our websites, www.phdwindownloads.com.
The breach only affects phdwindownloads.com and not www.phdwin.com or https://portal.phdwin.com/. We are currently strengthening security on our main sites because of our new test site facing a security threat.
Please read this message carefully as it contains important information about the situation and the steps we are taking to address it.
As of 05/24/2023 at 00:23 am, our website experienced a security breach that compromised the integrity of our website. We are only concerned with the domain(s) www.phdwindownloads / www.phdwindownload.com re-routing to malicious websites, and we take this matter very seriously. At this time we ask that you do not navigate to either site deliberately or via search results.
We understand the importance of maintaining transparency and trust with our clients, and we are committed to keeping you informed throughout this process. We will provide regular updates regarding the progress of the investigation, the actions taken, and any necessary precautions you should be aware of.
As soon as we were made aware of a potential intrusion, we started to lock pages and perform maintenance.
As of 05/25/2023 at 00:00:00 hours, it was determined that our web hosting support would be unable to prevent the malicious intrusion and we decided to close the website down until further notice.
If you have any concerns, we recommend that you check your internal firewall and run a thorough diagnostic on your machine if you have recently used the website service or downloaded a file form www.phdwindownload.com. Our initial assessment shows that the security breach was first detected on 05/02/2023 at 17:37:20.
We do not believe our download files were tampered with, however, it is best to act with skepticism.
As a rule of thumb, never open files with names, extensions, or web pages you do not recognize.
Our team is working diligently to investigate the incident, assess the impact, and implement necessary measures to mitigate any further risks.
We have decided to temporarily interrupt our services on phdwindownloads.com for the next few days to ensure a thorough investigation and comprehensive security enhancement. During this time, the website will be inaccessible, and all features will be temporarily disabled. We understand the inconvenience this may cause and sincerely apologize for any disruption to your workflow or access to our resources.
We have ensured alternate download options via https://portal.phdwin.com/.
We sincerely apologize for any inconvenience caused by this interruption of service. Our primary concern is to ensure the security and privacy of your data. We appreciate your understanding, patience, and continued support as we work diligently to resolve this situation.
If you have any questions, or concerns, or require further assistance, please do not hesitate to contact our support team at 888-248-8062 x5. Our dedicated representatives will be available to address any inquiries you may have.
Thank you for your attention to this matter, and we extend our sincerest apologies for any inconvenience caused. We remain committed to providing you with a safe and secure experience at PHDwindownloads.com.
We will provide you with more information next week. As of now our main focus is quarantining the website and making sure you can still reach your business objectives via our main website www.phdwin.com.
We ask that for the next few weeks you pay special consideration to the following:
Monitor your accounts:
Regularly review your account activity and notify us immediately if you notice any suspicious or unauthorized activity.
Be cautious of phishing attempts:
Beware of any emails or communications claiming to be from PHDwindownloads.com requesting personal information. We will never ask you for sensitive information through email or other unsecured channels.
Run a diagnostic test of your machine, and if possible communicate with IT to verify your server.
Sebastian Trujillo
Marketing & Web Administration
TRC Consultants L.C.