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Software Written by Petroleum Engineers for the Petroleum Industry
Support Policy Help and FAQ

Help and FAQ

Every product installation comes with a help file, which can be accessed by selecting Help | Contents from the Main Menu. Additionally, users may view a help file as well as a list of Frequently Asked Questions for a product listed below.

Click here to view help for PHDWin

PHDWin FAQs

 

Running PHDWin

I have my license file; why can't I get into PHDWin?

Why do I get a runtime error when I try to edit data in Excel?

I created a new database, when it finished, why did a "File System Error" message come up?
When I export to MS Access, where is the table that includes the monthly forecast valumes for the future?
I receive an error: "Cannot retrieve ZONE: 3 from ZONE file" with a choice to either Abort or Ignore.
I want to move just a few files from my current database to a second database, but keep those cases in the first database as well.
I am in a database which someone else has accessed before or been using on a different computer and there is an icon to the right of the save disk at the top of PHDWin that says multiple users are using the file.
Why do I only have a default printer and one other printer to choose from, even though I have more printer hooked up to my computer?
 

Project Properties

Why isn't the Conventions Tab (or Units Tab) in the Project Properties?
 

Models/Prices/Expenses/Investments/Taxes

How can I change the Escalations model for all cases?
How do I apply a scenario that I created, to all of my prices?
How do I change the units on my price model?
I created my own scenario, how do I apply it to all the prices in my case list?
I was running some economics, and I noticed that in a couple of the cases, the severance and advalorem tax was not being picked up in the first year.
I have a price model set. Why won't the price go as high as it is supposed to?
Why is my Prices Tab colored Red?
How do I use a price model from a different models file?
What would be the best place to enter in a Processing fee?
 

Cases/Case List/Filter

What type of case should I use for a fracture?
How do I average the (production) curve annually?
How do I do a field decline on the cases in my database?
I have only one case in a group in my sort order; why won't a summary print for this group?
 
 

Forecasting/Graphing

How do I remove the "UNRESOLVED" watermark from my graphs?
How do I average the (production) curve annually?
I have the projections turned on, why isn't the ARPs window where it usually is?
There are multiple forecasts on the graph, how do I know which is the active projection?
Every time I do a forecast I always get an Exponential fit. How do I get a Hyperbolic curve fit?
When I do a batch print (export to PDF/PNG), why aren't all of my graphs exported?
> Hide Answer
How do I do a field decline on the cases in my database?
Once I have a projection curve, I'd like to move around the center handle to adjust the curve and make it more or less hyperbolic, but moving the center handle moves the entire projection around.
How do I add titles (i.e., remaining reserves, EUR, cums, etc.) to my graphs?
How do I change the color (and/or type) of the line that is on the graph?
How do I remove the As of Date (and ECL date) when I want to print a graph?
How do I copy all of my projections to another name so I can edit them, but still have the original projections?
 

Running Reports

When I do a batch print (export to PDF/PNG), why aren't all of my graphs exported?
When I export to MS Access, where is the table that includes the monthly forecast valumes for the future?
When I try to do a batch print, why do I get an error regarding the graphics engine not working?
Why is my report window blank?
How do I force the reports to show values and calculate loses for non-economical graphs?
How do I change the units of a product on my reports?
When I try to export to Access, I can't find the table that includes the Monthly forecast volumes for the future.
Is there a report with all the years of the projection, and no remainders?
In my report, I have a purchase price investment, how do I remove or change this?
I want to add/remove text at the bottom left hand corner of a report for an individual case.
I want to add/remove text just below the As Of date on any report.
When I run a report, all that comes up is a blank piece of paper.
How do I make the summary line on my summary report appear at the top?
 

Products

How do I link the GOR (Gas – Oil Ratio)?
How do I change the units of a product on my reports?
How do I apply a shrinkage and what does that shrinkage affect?
How do you put fuel gas usage into PHDWin?
How do I apply products from one case to several other cases?
 

Importing from Data Sources/Exporting

I had imported a file earlier and had mapped all the fields, but now when I go in to import a new file using the same template as before, the fields were not mapped anymore. Why not?
What file do I open to begin the Aries Dos import into PHDWin?
What type of file do I need for a Lasser import into PHDWin?
When I try to export to Access, I can't find the table that includes the Monthly forecast volumes for the future.
I want to move just a few files from my current database to a second database, but keep those cases in the first database as well.
 

Ownership/Reversions

How can I globally add an ownership reversion to all my cases?

 

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